You’re here, which means something brought you to this page. Maybe you’ve been thinking about therapy for a while. Maybe today was just a hard day. Either way, you don’t have to figure it all out before reaching out.
At Mosaic Way Counseling, we start every new relationship with a free 30-minute consultation. No cost, no strings attached. It’s just a conversation. We’ll listen to what’s going on and help you figure out if working with us makes sense.
Think of it as a get-to-know-you call. Not an interview. Not a therapy session. Just a real conversation about where you are right now.
We’ll ask about what’s been going on and what you’re hoping to get out of therapy. You don’t need to have the right words for it. We’ll also cover the basics — things like scheduling, whether you’d rather come to our Frisco or Southlake office or meet online, and how the whole process works.
And honestly? If we’re not the right fit, we’ll tell you. We’d rather point you toward someone who can actually help than try to make something work that won’t. That’s just how we operate.
This is the part most people don’t realize matters so much. The therapist you work with changes everything. A great fit means you actually look forward to going. A bad fit means you quit after three sessions and think therapy doesn’t work.
We have over 20 licensed clinicians on our team, and they’re not all the same. Some are specialists in trauma and EMDR. Others focus on play therapy for kids, teen counseling, couples work, or anxiety. What they do have in common is advanced EMDR training — every therapist at Mosaic Way goes through it.
During your consultation, we pay attention to what you need and who on our team would click with you. We think about specialty, personality, schedule, location, insurance — all of it. The goal is to get you in front of someone you trust from day one.
A few things people usually want to know upfront before booking an online therapy across Texas.
Some of our therapists do. We accept Aetna, Cigna, and Optimum directly. For other plans, we can work with your insurance indirectly — meaning you may be able to get reimbursed or apply what you pay toward your deductible. The benefit of this setup is that your therapist stays in control of your treatment. No insurance company decides how many sessions you get or what kind of therapy you receive.
It ranges from $50 to $200 per session depending on who you see and their level of licensure. We’ll be upfront about pricing during your consultation so nothing catches you off guard.
That’s literally what the consultation is for. Tell us what you’re dealing with, what matters to you, and we’ll handle the matching from there. We do this all day long.
Yes. No hard feelings, no awkward conversations. If it’s not working with your current therapist, let us know and we’ll move you to someone else on the team. The fit matters more than anything.
We do. Frisco is open Monday through Saturday, 9 AM to 8 PM. Southlake is Monday through Saturday, 8 AM to 8 PM. Telehealth gives you even more flexibility since you can meet from wherever you are.
Mosaic Way is a woman-owned, founder-led practice. We built it around a simple idea: therapists who aren’t burnt out do better work. We keep caseloads smaller on purpose so your therapist can actually show up for you — not just go through the motions.
